Feedback isn’t just a euphemism for giving people ‘bad news’ or correcting past mistakes. We see feedback as having two functions: to appreciate values-aligned practice and to address values misalignment. Feedback in our mind has to be driven by values and the will to help others grow. Unlike other feedback training that focuses solely on communication, we include a systemic element in our program. We enable you and your team to examine the cultural context and its relationship to feedback. Is feedback dreaded, is it code for ‘getting in trouble’ or is it seen as a key to learning? We teach the signs of a healthy feedback culture to look out for, to celebrate, and to enact. We teach participants how to prepare for a feedback conversation, identifying the purpose of the conversation and the desired outcomes. Finally, the training uses dynamic roleplay and real-world scenarios to give participants an experience of giving feedback and engaging in difficult conversations.