Coaching conversations empower individuals to reach their potential. Coaching is distinct from mentoring or giving advice. The role of the coach is to put the counterpart (the person receiving the coaching) at the centre of their discovery and decision-making. Coaching builds autonomy and ownership in the counterpart and, when done well, galvanises their action. This strengths-based approach to problem solving and improved performance can reduce dependency on you, as a manager, or colleague by empowering staff to set their own goals and commitments. It’s an effective way of elevating buy-in and distributing responsibility in a way that empowers staff and unlocks their productive agency.
Key Outcomes
- Distinguish between different professional conversation types and their application
- Learn the GROW model for structured coaching conversations
- Build motivation through identifying the aspiration gap between reality and goals
- Move conversations towards motivated commitment by exploring options



